E2
MediumDIYWashing Machine · 10–20 min

Lid lock failure — washer lid cannot lock to begin the cycle

The E2 error on the GE GTW685BSLWS indicates lid lock failure — washer lid cannot lock to begin the cycle. This typically occurs due to lid not lowered completely before pressing start. Most homeowners fix this in 10–20 min by following the steps below.

Quick Fix
Unplug the washer from the wall before doing anything else

Common Causes of E2

  • 1Lid not lowered completely before pressing Start
  • 2Debris or clothing caught under the lid preventing full closure
  • 3Worn or broken lid lock latch tab
  • 4Faulty lid lock switch assembly

How to Fix E2

10–20 min
  1. 1

    Step 1

    Unplug the washer from the wall before doing anything else

  2. 2

    Step 2

    Raise and lower the lid firmly a few times to clear any binding and confirm it seats properly

  3. 3

    Step 3

    Inspect the lid latch hook and the strike on the cabinet rim for visible wear or breakage

  4. 4

    Step 4

    Remove any clothing or debris caught in the lid hinge area or gasket

  5. 5

    Step 5

    Plug in the washer, press the Power button, add laundry, lower the lid firmly, and press Start

  6. 6

    Step 6

    If the lid lock still does not engage after a firm closure, the lid lock assembly needs replacement

Tools Needed

none (screwdriver if replacing latch)

Frequently Asked Questions

Common questions about GE E2 error

The E2 error on the GE GTW685BSLWS top-load washer means the lid lock mechanism failed to lock before the cycle started. As a safety feature, top-load washers cannot run unless the lid is confirmed locked. Inspect the lid latch for damage and ensure the lid closes firmly without obstruction to resolve this error.

No — do not attempt to defeat or bypass the lid lock mechanism. It is a critical safety feature that prevents access to the spinning drum during operation. If the lid lock is faulty, the correct fix is replacing the lid lock assembly, which is an affordable repair typically costing $25 to $55 for the part.

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